patient text communication
Stay In Touch With Your Patients
Increase compliance, eliminate no-shows, and develop a closer relationship with your patients.
The number of no-shows and late cancellations a physician’s office receives every year has a large impact on their bottom line. Studies have shown that reduced cancellations can lead to higher revenue – as much as $1,000 each day. BACMAC offers a text communication service that has been proven to reduce no-shows and late cancellations in addition to a providing intuitive patient communication.
Recent polls show that 91% of Americans today have a mobile phone, as do 74% of seniors. Among these seniors, 45% report regular usage of text messaging. In addition, 18-44 year olds report they feel more connected through texting than through any other means of communication, including phone calls or e-mails. Using the revolutionary communications platform called Protocall, it’s easy for your practice to reach out to your patients and engage them through a medium they already utilize and prefer in their daily lives.
Protocall is a two-way texting patient engagement platform used in healthcare settings nationwide. It’s a turnkey, online software package that makes it easy to set up and manage communications. Find out how you can improve patient follow up and engagement, increase your practice revenue, and save money and time by streamlining your front office with the Protocall system, from Dialog Health.
Protocall Use Cases
Population Management
Clinical
Caregivers
Consumer Concierge
Financial
How Do I Get Started?
BACMAC will be happy to take you and your practice through a demonstration of the Protocall patient communication application.
Learn how you can:
Increase compliance, eliminate no-shows, and develop a closer relationship with your patients.
The number of no-shows and late cancellations a physician’s office receives every year has a large impact on their bottom line. Studies have shown that reduced cancellations can lead to higher revenue – as much as $1,000 each day. BACMAC offers a text communication service that has been proven to reduce no-shows and late cancellations in addition to a providing intuitive patient communication.
Recent polls show that 91% of Americans today have a mobile phone, as do 74% of seniors. Among these seniors, 45% report regular usage of text messaging. In addition, 18-44 year olds report they feel more connected through texting than through any other means of communication, including phone calls or e-mails. Using the revolutionary communications platform called Protocall, it’s easy for your practice to reach out to your patients and engage them through a medium they already utilize and prefer in their daily lives.
Protocall is a two-way texting patient engagement platform used in healthcare settings nationwide. It’s a turnkey, online software package that makes it easy to set up and manage communications. Find out how you can improve patient follow up and engagement, increase your practice revenue, and save money and time by streamlining your front office with the Protocall system, from Dialog Health.
Protocall Use Cases
Population Management
- Impact HEDIS scores
- Appointment reminders
- Screening tool for mammography, prostate, etc.
- Patient notices (lab, pharmacy, radiology, etc.)
- Care Path compliance
- Member satisfaction surveys
Clinical
- Improve on-time starts
- Reduce no-shows
- Post acute care follow-ups
- Recall appointments
- MD appointment reminders
- Surgery and imaging appointment reminders
Caregivers
- Shared health care journey
- Medical policy reinforcement
- Driver instructions
- Patient education
Consumer Concierge
- Notify office hour changes
- Appointment cancellation or vacancies
- Improve patient satisfaction
- Measure real-time feedback
- Manage patient initiated inquiries
- Consumer education
Financial
- Pre-registration
- Co-pay confirmation
- Online bill payment
- Electronic EOBs
- Fundraising
How Do I Get Started?
BACMAC will be happy to take you and your practice through a demonstration of the Protocall patient communication application.
Learn how you can:
- Increase revenue by reducing cancellations and no-shows by up to 70%.
- Improve productivity and free-up staff time by reducing the number of phone calls made and received
- For every doctor, your staff can save an average of 25 phone calls/day
- Drive clinical and medication compliance with automated campaign messages
- Increase patient satisfaction with post-appointment surveys.
- Improve outcomes by increasing the frequency of touch with your patients
- Retain patients with automated follow-up care messaging
- Broaden the “Circle of Care” by allowing patients to opt-in a spouse or a caregiver
- Achieve a return of up to seven times your investment
To learn more, please call 800.240.9473 today.
