Looking for affordable ways to increase your practice revenues? One of the most effective and least costly ways is to train the people who answer your phones and the people who represent your practice to professional referrers to better represent your practice’s unique benefits.
BAC Medical Marketing is one of the very few medical marketing companies to offer comprehensive staff and practice representative training programs. Our training services are among the most robust and effective in the medical marketing industry. Staff training is also a critical source of revenue for your practice. It’s been estimated that the average healthcare practice loses $50,000 to $55,000 every year due to lost telephone tracking and appointment-setting opportunities. Staff training addresses:
• Phone Skills Training
• Tracking New Patient Calls
• Successful Internal Marketing
• External Marketing Strategies
• Onsite Customer Service Skills
• Increasing Patient Retention
• Optimizing Use of Marketing Materials
• Understanding the Basics of HIPAA
Practice representative training programs are specifically designed for healthcare practices seeking to increase their professional referrals and build long-term referral relationships. Practice rep training includes:
• Setting Up Your Key Referrer Program
• Tracking Return On Investment (ROI)
• Tactical Planning and Implementation
• Marketing Practice to Physicians and Businesses
• Current Follow-Up to Practice Rep Training
To learn more about our real-world revenue-generating training programs, call us today and you’ll receive a FREE Mystery Shopper call. Learn how your office staff is handling incoming phone calls and how well they are tracking each call to see if one of our training programs can help.
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